1.- You must advise Hidden Peru Adventures  of any medical problems or allergies. You need to be in good physical health and if your health is questionable, then you should consult a doctor. If you are over the age of 65, then you will need to present us with a current medical certificate as Salkantay trek goes to 4600 masl. (2,3 days acclimatization days previous this trek is highly recommended).

2.- You must advise your guides if you wish to leave the group or the camping area for independent walks or sightseeing. If you are experiencing any problems with the service of the guide or tour please advise the guide in that moment so he can resolve any problems as soon as possible.

3.- If you get vertigo or do not want to climb Huayna Picchu for any reason then indicate No in the reservation format and write this in the comments section. Ensure we confirm you indicating No Huayna Picchu climb so we discount $10 off the package for you. (Booking from 5-4 months in advance guarantee permits for the extra walk to Huaynapicchu mountain, otherwise Montaña walk is an alternative.

4.- You must carry your original passport and valid ISIC card (if applicable) on the trail, If you do not take the correct original passport as indicated in your permit, the control will annul your permit and refuse you entrance to the trail. If for any reason, you organize a new passport after we have purchased your permits, you must bring the old passport with you, or if this is impossible advise us in writing with a scan of the old passport and your new passport for us to present to the INC with official documentation to avoid problems. Administration charge for this formal change is (US$ 15 pp)

5.- The student US$20 discount for use of student cards is regulated by the park itself, not Hidden Peru Adventures    . All student ISIC cards are validated by the control of the park and only accepted if you scanned a clear copy of your valid ISIC card through with your deposit at the time of booking and it was confirmed. A Youth Travel card or International Teachers cards are not accepted by the control.

7.- We include in this trek a 6 kilos for porterage for your camp belongings (Mattress,sleeping bag and personal clothes, a duffle bag is provided) due to the strenuos nature of the trek but if you will require more let us know. If you have no experience in high altitude trekking please hire more porterage. This is a serious requirement and 3 kilos more is only US$30 for the entire trek so well worth it.

9.- CANCELATION MADE BY CLIENT:

A.- Cancelation of the tour once you have paid a deposit and received a confirmation incurs in the loss of the booking deposit per person. Non-refundable booking deposit.

B.- Cancelation of tour within 45 days to 31 days before departure incurs a loss of 50% of total tour cost…

C.- Cancelation of tour within 30 days to 8 days before departure incurs a loss of 80% of total tour cost…

D.- Cancelation of tour within 7 days – 48 hours of departure incurs a loss of 100% of total tour cost…

E.- Cancelation of tour within 48 hours of departure incurs a loss of total tour cost…

11.- However we can organize an alternative tour to visit Machu Picchu joining your group and utilising your train tickets and entrance, completing the tour as normal from Aguas Calientes day 4

12.- Change of dates is only possible if the group is still left with more than a minimum and the train tickets and Machu Picchu entrance have not been finalised. US$ 25.00 is charged.

Change of dates when train tickets have been finalised incurs a further fee as Peru rail also charges for changes of dates. This administration charge of US$20.00 per ticket in this case is incurred. At times a change of date may only be possible in an upgrade to a higher standard carriage and so the difference in price would need to be paid additionally.

13- If you become ill or injured on the trail and are unable to continue, a porter and mule will be provided to accompany you back to an area with emergency assistance capabilities. Helicopter air lifts and medical assistance are paid at the expense of the passenger. If you fail to complete the tour due to illness we will assist you to meet with your group at Machupicchu to recommence your tour at that point. There will be no refund from the original payment, however we will prepare a document to certify illness which can be used to present to your travel insurance company.

14- Hidden Peru Adventures   will take all reasonable care in providing service to our clients to avoid accident, illness, loss of personal property and will only employ suitably qualified staff. We accept responsibility for the actions of our own employees. SAS Travel cannot however be responsible for any action or event that was unforeseeable or unavoidable. We also cannot be responsible for improper acts by clients or other third party. You are totally responsible for your own personal property and rented equipment.

15.- Hidden Peru Adventures   does not take responsibility for additional costs due to unfavorable weather conditions, natural catastrophe, strikes, accidents, illness, injury, loss of personal items, etc. It is the clients responsibility to carry insurance to cover these types of events. We reserve the right to modify or cancel the program due to any of the unforeseen conditions listed above.

16.- Salkantay trek is recommended in dry season (From April to November). Unexpected rain can cause snow falls causing difficult trekking conditions and possibly closure of the pass. In the case of snow falls Hidden Peru Adventures   cannot be held accountable for the need to take an alternative route. You would also need good quality trekking boots and equipment to protect you against snow related conditions, cold and glare. In extreme cases when “Salkantay trail to Machu Picchu” is declared closed for safety reasons Hidden Peru Adventures   can replace your trek with an alternative trek such as 5 Day Choquequirao trek and your booking deposit money will be used for this or if you prefer an alternative tour such as 5 Day lake Titicaca package or Jungle trip etc to give you some of the many options.

17.- We strongly recommended to organize a Travel Insurance. Eg: (Nomade Travel Insurance).

18.- FINAL PAYMENT: You must pay the full balance of your tour 1 month before the date of your tour departure using any of the payment options above. If you need to amend or add anything to your final confirmation invoice ie rental of sleeping bags or trekking poles etc you should contact us at least 6 weeks prior to the tour. This is done by responding to the email with your final confirmation and indicating the rental ítems to be added and then we can adjust your invoice accordingly and reconfirm the exact balance you need to pay by emailing you within that week (you need to add the 5% credit card commission or 6% Paypal commission or other fees depending on which payment method you choose.

You then make your final payment either entering the same ONLINE SYSTEM with your reservation reference code. Once we receive your payment in full we send you a further email with your confirmation and final briefing details.